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Please check our Delivery Costs and Conditions HERE.

Return and exchange

In case you are not happy with the Product(s) you purchased, please contact us at office@29desires.com upon the receipt of the Product(s) and exchange or return the Product(s) not later than 14 days term from the receipt. 

Please note that you shall bear the direct costs of returning the original Product(s) as well as the delivery costs for the new Product(s). For returning the original Product(s) you can select a shipping company that fits you best exclusive of postal services that cannot be tracked. For more information about delivery costs and conditions, applicable to your country, please read above.

Learn more about our Returns and Exchanges Policy. 


Our care team is available every business day: 
Monday - Friday
10 am to 5 pm EET 
E-mail: office@29desires.com 
Call: 00359 877 292 976