Connect with JIORO
If you have wandered here, it is no accident.
At JIORO, every thread, every story, every heartbeat weaves into something greater — and now, perhaps, it is time for our stories to meet.
Whether you seek guidance, collaboration, whispers of inspiration, or simply wish to say hello, the gateway is open.
Speak soon, Beautiful Soul.
Contact Us
We believe that every connection carries the seeds of something extraordinary.
When you reach out to JIORO, you are not sending a simple inquiry — you are setting an intention. And we honor every intention with care, creativity, and a touch of wonder.
Need help?
Frequently Asked Questions
Order
Simply select your desired product, choose the correct size, and click “Add to Cart.” Follow the checkout process to complete your order securely.
We process orders quickly, but if you contact us within 3 hours of placing the order, we will do our best to accommodate your request.
You’ll receive an email confirmation with tracking once your order ships. You can also log into your account to track it.
Product
Our sizing ranges from XS to XXL. Each product page includes a size guide to help you find the perfect fit.
Yes, JIORO collections prioritize sustainability and craftsmanship. Many of our garments are handmade and use eco-friendly materials.
Each item comes with specific care instructions. Most silk items require gentle hand washing or dry cleaning to maintain their quality.
Delivery
JIORO ships to the EU and Canada. Shipping costs and delivery times vary depending on the destination.
For most EU and Canadian destinations, shipping takes 3–7 business days. Remote areas may take longer.
We use the fastest route we can at the moment to your destination and you are informed in advance about the delivery time when you make an order.
Return
We accept returns within 14 days of delivery for unworn, unwashed items with original tags. Final sale items are not eligible for return.
Visit our Returns Portal or contact our support team to start the return process. Return shipping costs may apply.
Refunds are processed within 7-12 business days after we receive and inspect the returned item.
Payment
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and select Buy Now Pay Later services.
Absolutely. All transactions are encrypted and processed through secure payment gateways.
Yes, enter your promo code at checkout. Only one code can be applied per order.
General
JIORO pieces are designed in Europe and crafted in Bulgaria with a focus on ethical production and high-quality materials.
Reach us via email support@jioro.ca or use the chat option on our website.
Yes, you can select gift wrapping at checkout for an additional fee. JIORO packages are always delivered with elegance.
Recently viewed products
Featured collection
DENIM § LINEN
